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Frequently Asked Questions (FAQs)

You may have some questions about the study. Please read the answers to these Frequently Asked Questions to understand more.

Who is conducting the study?
Who is funding the study?
Why is this study being conducted?
What are the services that the Big Lottery Fund is funding?
Why are you speaking to me?
Why should I take part?
What are the stages involved?
What if I am out or busy when the interviewer comes to visit?
How do I know the interviewer is genuine?
What happens in the interviews?
How long do I need to take part for?
Is the information I give confidential?
Can I stop taking part at any time?
How will participation in this study affect the services I receive?
Who has authorised this study?
What if I have changed my address?
What if my child moves to a new home?

Who is conducting the study?
The Warwick Consortium, a group of researchers led by the University of Warwick, is conducting the study to look at how effective the programmes in the areas are in delivering their aims. Ipsos MORI is part of the Warwick Consortium and is carrying out the surveys.

Who is funding the study?
Big Lottery Fund, a non-departmental public body responsible for distributing funds raised by the National Lottery for good causes, is funding both the study and the programmes in the local authority areas.

Why is this study being conducted?
To assess how well services in certain local authority areas are doing in improving the life chances of babies and children.

What are the services that the Big Lottery Fund is funding?
They all aim to improve the life chances of babies and children by providing early support to families in three key areas of a child’s development: social and emotional development; communication and language development; and nutrition.

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Why are you speaking to me?
BASELINE SURVEY:
You have been invited to take part because you live in one of the areas in which the research is being conducted and you have a child aged between 1 and 3 years of age.

Your information was provided to us by the baby club, Emma’s Diary. By signing up to Emma’s Diary or using the Emma’s Diary website, you agreed to accept their Terms and Conditions, which includes possibly being contacted by third parties.

PILOT STUDY:
In the areas of the country where the research is taking place we are asking midwives to speak to all mothers-to-be about the study at their 16-week antenatal appointment and ask if they would like to take part. With the mother’s permission, they are passing their contact details on to the Warwick Research team for Ipsos MORI to contact them to be a part of the study.

Why should I take part?
BASELINE SURVEY:
A lot of people enjoy taking part in studies like this because the questions feel very relevant to them and their child, and talking about these issues can be helpful. This study is very important for understanding the needs of parents of young children and the services they use in their local areas. This is your opportunity to take part and help improve services.

PILOT STUDY:
A lot of people enjoy taking part in studies like this because the questions feel very relevant to them and their child, and talking about these issues can be helpful. You will be helping us to make sure the main study runs as planned and allows us to collect useful information. This is very important for the study as a whole. The results from the main study will be used to understand how community services for children can continue to be improved in future.

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What are the stages involved?
For information on the stages of the study please visit these sections:
Baseline survey
Pilot study

What if I am out or busy when the interviewer comes to visit?
If you are unable to do the interview when the interviewer visits, he or she will be happy to arrange a more convenient time.

How do I know the interviewer is genuine?
All interviewers carry ID photocards with a Freephone number to call if you want to check who they are. If you have any concerns, please contact us via email at youandyourchild@ipsos.com or Freephone 0808 141 3070 (please note that calls from a landline are free but calls from mobiles may vary so please check with your provider). If there is no one to take your call, please leave a message and we will get back to you.

What happens in the interviews?
The interview will be relaxed and informal and the interviewer will arrange to do the interview at a time and place that suits you. They will have a laptop computer and follow a set questionnaire. There are no right or wrong answers - we just want to know your views and information about you and your child. The most important thing is that you answer as accurately and honestly as possible. You can also stop the interview at any time. If you stop and want to complete the interview at a later date, that is also possible.

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How long do I need to take part for?
BASELINE SURVEY:
We only want to interview you once.

PILOT STUDY:
We would like to talk to you at three different stages until your baby is 4 months old.

Is the information I give confidential?
Yes. All information we collect about you and your family (including some information from your maternity records and the medical records of your baby) will be completely confidential, as is required by law in the Data Protection Act. We will not share information about you with anyone outside the research team unless required by law under the terms of the Children Act 1989. This means that we will only share information that is collected if there are concerns about the safety of a child. This research is being funded by the Big Lottery Fund. Unless we are required to share information due to concerns about the safety of a child, all your personal information will be totally confidential and only used by the research team to send you information about the study and carry out the different parts of the study.

We will give all people who take part in the study a unique number and when we look at their answers to the questionnaires, they will be linked to this number rather than their name or other personal details. We will be looking at everyone’s data together, and are not examining the results of individual parents or their children. When the study has ended, the results will be securely and confidentially stored in a non-identifiable format by the Big Lottery Fund.

Agreement or not to take part in the study will not impact on any of your usual health care or local authority services. You will receive the same care as all parents and children in your local area would receive. We will inform GPs in the area you live in that this study is taking place, but they will not be told if you are taking part or not.

Interviewers use a computer to fill-out your answers during the face-to-face interviews. If you answer questions about your health in a particular way it will prompt the interviewer to ask if you feel you might benefit from talking to a health professional. For example, your answers could indicate that you might be suffering from postnatal depression, a common illness amongst mothers. If this happens, the interviewer will give you an information leaflet including details of organisations that you might contact for help and advice. The interviewer may also ask you for your permission to pass on your details to a health professional. They will not pass on your details if you do not give permission.

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Can I stop taking part at any time?
Yes. You may leave the study at any time you wish without having to explain your reasons for doing so.

How will participation in this study affect the services I receive?
It won’t. Everything is confidential (see the confidentiality FAQ for more information).

Who has authorised this study?
This survey has been reviewed and approved by an independent group of people called a Research Ethics Committee to protect your safety, rights, wellbeing and dignity.

What if I have changed my address?
If you are part of the pilot study and have moved since you were last interviewed but still live in the study area, we are still keen to include you in the study. Please go to the ‘Update your contact details’ page to let us know your new details.

If you move outside of the study area unfortunately it may mean that you no longer qualify for the study, but we would still really appreciate you letting us know so we can confirm this.

What if my child moves to a new home?
It may be that during the pilot study your child moves to a different home. As the primary purpose of the study is to follow your child’s development, if they move within the study area we would still like to include them in the study and to ask their new carer to participate. Please go to the ‘Update your contact details’ page to let us know your child’s new details.

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